FAQs

How do I obtain access to the virtual meeting?

Access to Pre-Recorded Sessions/Virtual Networking/Evaluation/CE:

Paid Registrants:

All paid registrants will receive an email within 2 business days from receipt of payment with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the on demand recordings,  virtual networking, evaluation and CE.

Unpaid Registrants:

If your registration fee is currently unpaid, then you will receive the access instructions within 2 business days from receipt of payment.

 

HOW DO I CHANGE MY PASSWORD?

Click here to learn more.

HOW LONG DO I HAVE ACCESS TO THE VIRTUAL MEETING?

Click here to learn more.

How do I access the CE?

Click here to learn more.

HOW CAN I MAXIMIZE MY SCREEN?

Click here to learn more.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

What is the cancellation policy?

Please visit the terms and conditions.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

I need a W-9 for your tax ID.

If you need a W-9, email us.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

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